I’m happy to report…

…that customer service isn’t dead. So a few days ago I went into downtown Decatur to have a set of duplicate house keys made. One of the things we love about living here is that we have a lot of local shops and restaurants, so I went to Decatur Lock and Key.

The keys were made for me while I chatted with the guy making them. I then found out they don’t take plastic, and I don’t usually carry cash. So he very kindly said not to worry about, just keep the keys and bring the money by the next time I was downtown. Don’t make a special trip. No rush. Just bring it by sometime.

Who does this anymore? How awesome is that? So if you’re a big believer in the importance of customer service like I am, go see the folks at Decatur Lock and Key!

Decatur Lock and Key Shop, Inc.
380 West Ponce de Leon Avenue, Decatur, GA 30030
(404) 373-4483
http://www.decaturlockandkey.com/

And if you’ve recently had a great experience with a merchant, service provider, restaurant, etc., write a comment and let us know about it!

One Response to “I’m happy to report…”

  1. Leanne Says:

    That is fantastic! Next time I need a key I’m coming to Decatur!

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